Drop in, call or send a message — we're easy to reach

Whether you want to book an appointment, ask about a product or just find out if we can help, we'll give you a straight answer quickly.

Send us a message

The Lumenlastro shopfront on Nyali Road in midday sun

We're here Monday to Saturday

The easiest way to reach us is to call +254 712 345678 during business hours or WhatsApp the same number any time — we pick up messages when we're back at the desk. Our doors at 14 Nyali Road are open Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 14:00. If you prefer email, write to hello@lumenlastro.com and you'll hear back within one business day. For appointment bookings, the form below gets you on our calendar fastest — fill in your name, a contact number, the type of service you need and your preferred day, and we'll confirm by SMS.

Book or enquire — your choice

Fill in the form and we'll confirm your slot or answer your question within one business day. Booking via this form redirects you to a confirmation page.

Other ways to find us

Visit us

14 Nyali Road, Mombasa 80100, Kenya. We're on the ground floor — look for the azure-trust signage. Parking is available directly in front of the premises.

Call or WhatsApp

Ring +254 712 345678 Monday to Friday 08:00–18:00 or Saturday 09:00–14:00. WhatsApp messages outside those hours are answered the next business morning.

Email us

Send your query to hello@lumenlastro.com. We reply within one business day, usually sooner if you write before noon.

Not sure we can help? Ask anyway.

If it's outside our scope, we'll point you to someone who can. That's what neighbours do.

Send a message